Frequently Asked Questions

How much does Shipping Cost?

Shipping costs vary depending on your location. We work with a network of couriers that can deliver from Sydney along the East Coast to both Melbourne and Brisbane for approximately $100. Alternatively if you are in other states we recommend Australia Post or Pack and Send and the cost will vary depending on the size and weight of your parcel.

As an example, a paif of wall lights anywhere within Australia will cost approximately $80 including insurance.

If you would like a shipping quote please contact us.

Alternatively once you have placed your order we will reach out with shipping alternatives.

If you are based in Sydney Metro delivery will be a flat fee of $30

How long will my order take to arrive?

Depending on where you are located, all orders should be dispatched and received within a three week window.

If you require an item urgently please contact us and arrangements can be made

Can I return my item?

We will happily offer a store credit note on all items if returned in the same condition they were sold. You will need to contact us within 48 hours of receipt of your item with a return request.

The cost to return items will be the responsibility of the buyer.

In the unlikely event that any of our items have a major fault or if they don’t match up to the description of goods purchased, we will offer a refund, repair, exchange or store credit note. Please contact us within 48 hours of receipt of the goods.

Where is my item from?

The majority of our items have been sourced in Europe, mostly from either Italy or France.

Please check the item desciption for a specific location of where your item has been sourced from